Summary:      Growing independent, property & casualty insurance agency located in Cottonwood Heights, UT seeks a full-time commercial lines customer service representative.  Looking for individuals who are friendly, self-motivated, highly organized, efficient, client service oriented and driven to add to their current insurance knowledge and looking to grow professionally. Hidden Valley Insurance offers competitive salary, disability benefits, retirement plan, paid time off, holiday pay, flexible spending account, paid volunteer time, paid continuing education and professional development events, etc.  Salary dependent on experience. Duties & Responsibilities: Market and negotiate new and renewal insurance policy submissions in collaboration with Account ExecutiveDirect client servicing of assigned accounts, assisting insured with policy changes, coverage recommendations, binders, certificates, and review of policies and verifying accuracyRespond to customer and insurance carrier requests in an accurate, professional, and timely mannerMeet and exceed customer expectationsSet priorities and manage workflow to ensure efficient, timely, and accurate processing of workload while adhering to company Standard Operating ProceduresCollaborate with team members and complete tasks as directed by managementPolicy and data entry into management system Skills: Proficient in agency management systems, AMS 360, TAM/EPIC or similar, commercial rating, field underwriting & coverage analysisExperience working with customers, brokers and underwritersWorking knowledge of Microsoft Outlook, Word, and Excel.  Typing 50 wpmProvide friendly and knowledgeable customer care ranging from simple to complex concernsMinimum 3 years' agency experience as Commercial Lines Customer Service Representative with carrier and client interactions preferred Ability to learn quickly and interested in building ones insurance knowledge and continued professional growthStrong critical thinking and problem solving skills Highly organized, able to multi-task, and prioritize workflow to meet deadlinesSelf-motivated and self-starterStrong professional written and verbal communication skillsWorks well in a team environment as well as independentlyAbility to understand, explain,  and analyze commercial lines coverage and policy forms  If interested in joining our team, email resume to  or contact Cheryl at 801-733-8500                                            

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